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Question

Unexpected Billing on Free Plan – Invoices FA005A97-0002 and FA005A97-0003

  • May 6, 2025
  • 1 reply
  • 27 views

Dear Miro Support,

I am currently using the Free Plan on Miro, but I have recently received billing invoices that I did not expect. I have not upgraded my plan or added any paid features.

The invoices in question are:

  • Invoice FA005A97-0002, issued on March 4, 2025

  • Invoice FA005A97-0003, issued on April 4, 2025

Could you please clarify the nature of these charges and why they were generated under my account?

Thank you for your assistance.

Best regards,

Alessandro Denicolai

1 reply

Eca
Mironeer
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  • Mironeer
  • May 6, 2025

Hi ​@Alessandro Denicolai,

 

Thanks for reporting this! I have your post converted into a support ticket. One of the supports will reach you in your inbox.