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Unavailable to cancel my subscription. To delete account - does it help?

  • October 11, 2024
  • 1 reply
  • 25 views

Due to the problem of the “unsubscribe” button not working, 
I have tried several times to cancel my subscription and all I get on the screen (Subscription failed to cancel).
there were not any options to contact support.


Then I even I deleted my team. and when I create new there was only free miro.

And Miro still keeping me mail that my payment decline.
But I have no idea how to cancel subscription.

To delete account - does it help? Because I have other chance to contact with Miro that they to stop request money. it is seems they just only want my money :(

Zena

1 reply

Eca
Mironeer
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  • Mironeer
  • October 11, 2024

Hi @Zena 

 

Thanks for reaching out about unsubscribing. I have converted your post into a support ticket so our Billing team can assist you. Please check your inbox for their response.