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Answered

Unauthorized Charges

  • January 13, 2025
  • 3 replies
  • 113 views
E

I encountered a frustrating situation with Miro. There is an unauthorized charge on my CC for $192 - (I’m sure $16/12 for a Miro subscription -business plan). I would like to be refunded immediately. I am not pleased that I have to submit this form to a community to get a refund for an unauthorized charge.

Best answer by Eca

Hi ​@Ed Roberts,

 

Thanks for reaching out!

 

I have your post converted into a support ticket so this can be investigated by the team. Please check your inbox for support’s response.

3 replies

Eca
Mironeer
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  • Eca
  • Mironeer
  • Answer
  • January 15, 2025

Hi ​@Ed Roberts,

 

Thanks for reaching out!

 

I have your post converted into a support ticket so this can be investigated by the team. Please check your inbox for support’s response.

Eca :)
    D
    • DBTco
    • New Here
    • January 16, 2025

    I have an unauthorized charge as well. I’m on the Free plan. I don’t even have the Billing link and cannot figure out how Miro charged my credit card. I cannot find a way to contact Miro for help other than this community link.

      Robert Johnson
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      • Robert Johnson
      • Volunteer Community Moderator
      • January 16, 2025

      I have an unauthorized charge as well. I’m on the Free plan. I don’t even have the Billing link and cannot figure out how Miro charged my credit card. I cannot find a way to contact Miro for help other than this community link.

      ​@DBTco - Your post has been converted to a support ticket - you should have received email confirmation of this. You can reply tot the email with any relevant information while you wait for the support team to reply.

      Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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