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Unauthorized Charge by Miro – Need Advice

  • July 16, 2025
  • 1 reply
  • 14 views
L

Hi, Miro community.

Nowadays i have a free plan, but today I noticed a charge of US$94 on my credit card, that I did not authorize or expect. As you can imagine, seeing such a significant amount deducted without my consent was quite alarming.

I immediately reached out my account to confirm it and in fact I have a free plan and because of that, it is impossible to cancel on website a plan that I don't have.

Could @Miro Community Team or @Miro Support Team give some help?

Thanks in advance for you help.

Best regards,

Lívia

Best answer by Eca

Hi ​@Livia Lopes thanks for reaching out!

 

I have your case converted into a support ticket. You should be able to receive a response soon!

Eca

1 reply

Eca
Mironeer
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  • Eca
  • Mironeer
  • Answer
  • July 16, 2025

Hi ​@Livia Lopes thanks for reaching out!

 

I have your case converted into a support ticket. You should be able to receive a response soon!

Eca :)
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