Unable to upload videos from iPad

Hi,

I’m still experiencing the same issue after 4 days.

I cannot upload videos to Miro from my iPad. The same videos upload successfully from my laptop, so the problem is only on the iPad.

I have already:

• reinstalled the Miro app;
• restarted the iPad;
• closed all background apps;
• checked my internet connection;
• followed all the troubleshooting steps recommended by your support.

The issue still persists.

Could you please escalate this case to your technical team? It appears to be an iPad-specific issue.

Thank you.

HI ​@Study Time 

Thanks for reaching out and for trying all those troubleshooting steps!

Since the issue persists only on your iPad while the same videos upload successfully from your laptop, I'll convert your community post into a support ticket so our Technical Support team can investigate this further.

They'll review the issue and reach out to you via email as soon as possible. Thanks for your patience!