While trying to upload a jpeg file in the board it thorws an error that says that the request has been blocked.
Best answer by Robert Johnson
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Userlevel 7
+12
I have had this happen in the past when I was trying to add an image using the Google image search feature, but I summed it up to the fact that the image was getting blocked by the host of the image.
A few questions:
- How are you trying to upload this image?
- Drag and drop onto the board?
- Using the upload button on the content creation toolbar (on the left of the screen)?
- Google image search upload?
- Have you tried multiples ways to upload it? → 10 Ways to Add Content
Thank you for the response
Userlevel 7
+12
Does the error look like a “Miro" error in that it appears at the top of the board, e.g.:
Or does the Miro board disappear and the error message cover the entire page?
Is this .jpeg file one that you created/a picture you took? While I am no image format file expert, I wonder if there may be some sort of copyright metadata in the file.
Userlevel 7
+12
And to add to your comments of your using the Free Plan, I do not know of any file upload limitations by plan type. I also took a look at the following Help Center articles and can’t see any mention of this:
It is in the same style as the one you have shared but it stays for a couple of seconds and disappears. Also, there is a link “Report this as a bug” which does not do anything on click. The jpeg is a screenshot taken using a chrome extension. I wanted to attach the screenshot (jpeg format) to one of my flowchart I am creating in Miro.
Userlevel 7
+12
Because there is the message of “Report this as a bug” and it is also related to Miro’s Chrome Extension, then I would recommend opening a Miro Support & Help Center ticket and including a link to this post.
Userlevel 7
+12
As a workaround, I would suggest using another screenshot application. If you are using Window 10, the Window Snipping tool could work - I believe the shortcut is Window key + Shift + S. There is also Greenshot for Windows and macOS - and it’s free.
Alright, let me try that and see if it works. Thanks for the help.
I am able to upload the image to my board, but the other members cannot see it. Is there something else that needs to be done?
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