Hi ​@Yucca Machaon, thanks for flagging this — and I’m really sorry to hear that you might lose work due to the restore issue. I can imagine how frustrating that must feel.

To better understand what’s going on and help get this resolved, could you please confirm the following:

• Are you trying to restore a version from within the board history (Activity/Version History panel)?

• Have you tried restoring from another browser or incognito mode to rule out a caching issue?

• Is this happening with only one board, or are you seeing similar errors with others?

• If possible, could you share a screenshot of the error message or what you see right before/after clicking "Restore"?

Hope we can help recover your work soon

Hi ​@Eca! Following the questions:

• yes
• yes, I tried another browser, but with the same result. I’ve also asked a board admin to try restoring the board, and he faced the same error. No idea what’s wrong
• others too
•  yep, I’ve atteched the screens

  

  

   

Thanks for this info! I have your post converted into a support ticket so this can be investigated by our support team. One of the supports will reach out soon. Thanks for your patience, ​@Yucca Machaon!

​@Yucca Machaon - I'm glad to hear that Eca was able to send your issue to the Miro support team.

In case you did not know, as a paid user, you can contact the support team directly by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-Contacting-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C