Hello Miro Support Team,
I hope you're doing well.
I'm experiencing an issue with one of my Miro boards. Unfortunately, it doesn't open and never finishes loading.
I'm using Google Chrome, and this issue has been occurring for more than six months. Every time I try to open the board, I receive the following error message:
Error message: Out of Memory
I've tried refreshing the page, but the problem persists.
The board contains a large number of images and teaching materials, so I wonder if its size might be related to the issue.
This board is incredibly important to me. Over the years, I have created and collected a large amount of teaching materials on it, and I use them in my lessons with children. Losing access to this board has had a significant impact on my work.
I would sincerely appreciate it if you could investigate this issue and help me restore access to the board. I would be truly grateful for any assistance or solution you can offer.
Here are the details:
Browser: Google Chrome
Error message: Out of Memory
Issue duration: More than six months
If there is any additional information I can provide or any troubleshooting steps I should follow, please let me know. I will be happy to assist in any way I can.
Thank you very much for your time, understanding, and support. I truly hope you'll be able to help me recover access to this important board.
Kind regards,
Irina
