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Unable to login / not receiving magic email link

  • September 16, 2026
  • 2 replies
  • 46 views

My email is not receiving any magic sign in links - have tried it around 5-10 times now from different browsers and app.

 

I’m not able to login to the email / account to ask this question either - can provide the email I’m trying to sign into here if needed. Using another account for now to ask this.

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • September 16, 2026

    Hi ​@MikePH thanks for reaching out and for explaining the situation. I understand how important it is to regain access to your account and boards. Since you have no access to the email address associated with your Miro account, I'll pass this case along to our team for further review. Please avoid sharing any additional account or personal details publicly here. If further information is needed, the team and I will let you know what details are required.

    Eca :)
      • MikePH
      • Author
      • New Here
      • September 16, 2026

      Hi ​@MikePH thanks for reaching out and for explaining the situation. I understand how important it is to regain access to your account and boards. Since you have no access to the email address associated with your Miro account, I'll pass this case along to our team for further review. Please avoid sharing any additional account or personal details publicly here. If further information is needed, the team and I will let you know what details are required.

      Thanks so much! To clarify - I can login to my email via my outlook / external app to look for a login link. I just meant I couldn’t use that email to login to this forum - worded it a bit oddly :)

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