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Unable to edit board after purchasing license

  • September 18, 2025
  • 1 reply
  • 17 views

I purchased a Miro license due to free user restrictions, however now that I am a paying user, the banner telling me to upgrade persists and I’m unable to edit the board. 

 

1 reply

Eca
Mironeer
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  • Mironeer
  • September 19, 2025

Hi ​@Annemieke van der Vaart, thanks for reaching out!

It’s possible that you’re a member of multiple teams, each with different plans. If that’s the case, you might still see an upgrade banner when you’re in a team that’s on the Free plan. Could you try switching between your teams to check if you can find the one where your paid license is active?

If you’re still unable to edit after confirming you’re in the right team, let us know — we’ll help you dig in further.