Hi. I am currently on a standard plan, with one teram, with 11 licenses paid for, only 9 of which are used. I want to create a new team. How do I transfer my unused licenses to the new team? Please and thanks!
Transfer unused licenses to a new team?
Hi
You can’t transfer licenses between teams yourself.
Here’s how it works in Miro:
-
Licenses are tied to the subscription which is the team they were purchased for. Even if you have unused paid seats, they can’t be moved to a newly created team.
-
Creating a new team will, by default, be treated as a separate team, and adding members there may trigger a new charge
You can use the existing team. If there’s no strong need for a separate team, keeping everyone in one team avoids extra billing and makes seat management simpler. Another option is to create a new team under a Free Plan if this new team does not require a paid plan feature activity.
Hope this helps!
+5Hi
You can’t transfer licenses between teams yourself.
Here’s how it works in Miro:
-
Licenses are tied to the subscription which is the team they were purchased for. Even if you have unused paid seats, they can’t be moved to a newly created team.
-
Creating a new team will, by default, be treated as a separate team, and adding members there may trigger a new charge
You can use the existing team. If there’s no strong need for a separate team, keeping everyone in one team avoids extra billing and makes seat management simpler. Another option is to create a new team under a Free Plan if this new team does not require a paid plan feature activity.
Hope this helps!
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