We got new accounts with in a new educational plan and I moved some boards into my new account and changed the ownership. In one board teh timeline disappeared and the table says:
Unavailable This data is currently unavailable Click here to reload this table
After clicking nothing happens. This also shows when I open older versions.
How can I retrieve the content?
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Hi @troublesoup
Thanks for reaching out!
I have your post converted into a support ticket. You should hear from supports soon to your inbox.
Thank you @Eca I haven’t heard anything from the support yet.
Hi there, I have the same problem, but I didn’t move the board! And I am the board owner. I need data urgently as this is a team roadmap, please help!
It happened to all timeline widgets that I created, for different teams… The new timeline widgets can be created without any issues...
@Eca
Hi @Tetiana-I, thanks for bringing this up!
I have converted your comment to a support ticket. One of the supports will reach out soon.
@troublesoup, sorry to hear this, no fun.
Try a few things: move the timeline between people, share the board publicly, try making a timeline first as its own element, and have someone else create a new timeline on the board -- try these and observe what happens as a way to figure out what may have happened to your original timeline.
Things to try in the meantime while your ticket is addressed.
Hope this helps! Let me know!
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