Good afternoon! I've been experiencing a problem with the app on my tablet for over a week now. When switching to the board, there is an endless download, no restarts of the application, rebooting the device, clearing the cache does not help. You can't actually use the app. The same applies to the browser version of the app from the tablet. At the same time, the browser version works fine from the computer. I even tried logging in from other accounts from my tablet, but the problem still remains. What could be the reason?
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Hi
To better understand what’s going on and try to help from here:
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What tablet model and OS version are you using?
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Which browser did you test on the tablet?
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Have you tried uninstalling and reinstalling the Miro app completely?
Since you’ve already tested across accounts and cleared cache/data, this may be a compatibility issue or a potential bug affecting your specific device or OS.
Let us know the details above and we’ll move forward from there!
Thanks for the quick reply! I use an iPad Air. I used the app regularly for more than two years before that, there were no problems. I tried the Safari browser on my tablet. Yes, I tried to completely delete and install the app back.
Good afternoon! I've been experiencing a problem with the app on my tablet for over a week now. When switching to the board, there is an endless download, no restarts of the application, rebooting the device, clearing the cache does not help. You can't actually use the app. The same applies to the browser version of the app from the tablet. At the same time, the browser version works fine from the computer. I even tried logging in from other accounts from my tablet, but the problem still remains. What could be the reason?
HI
I am expecting that problem not from your device, may be from application it self.
Thank you for sharing
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