The account I had linked was disabled

  • 29 May 2021
  • 1 reply
  • 52 views
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While I was studying I created a Miro board, worked on it for over a year. The project I had been working on, my graduation project. 

 

I had my account linked to my academy account. Unfortunately I graduated and my university disabled my account without a notification so I couldn’t change the email on the account. 

 

Who can I contact to try SAVE my project? I’m so desperate, if anyone knows.

1 reply

Robert Johnson
Userlevel 7
Badge +12

@Viridiana Martínez Bolívar - Without having access to the email address your Miro account was associated with, Miro likely will not be able to give you any information about that account. Also, if your Miro account has been disabled for more than 180 days, all data related to the account would have been permanently deleted (as per this post).

For a definitive answer, you will need to ask Miro support. You can find a support form link by searching for “Atypical issues” in the How to Contact Miro Support Help Center article.

Visual Thinker | Volunteer Community Moderator

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