@rr_webteam -

Would suggest you open a support request for this question here: Submit a request – Miro Support & Help Center

Kiron

@Kiron Bondale thank you for your answer.
I can’t submit a request by provided link, because website redirects me to this page: https://help.miro.com/hc/en-us/signin?return_to=https://help.miro.com/hc/en-us/requests/new and form doesn’t shown. By the way, I can’t sign in too. After clicking the Sign In link, I will be redirected to the same page again.

@rr_webteam -

Are you using a paid Miro account or a free one? You do need to be signed in to Miro to be able to access that form but it is unfortunately only available for paid subscriptions.

Kiron

@Kiron Bondale -
I'm on a trial period. But, if I fail to get a taxpayer resident certificate from Miro, we will continue to use similar tools from another company
For me, this is a big surprise. I need to buy a subscription to contact support for a question that determines whether I will use their product or not

@Kiron Bondale 
However, in this conversation https://community.miro.com/ask-the-community-45/i-need-some-tax-forms-to-add-miro-to-provider-s-white-list-6218?postid=40587#post40587 @Nick_Miro converted this post to a task and tell that they will send email with requested certificate (https://community.miro.com/ask-the-community-45/i-need-some-tax-forms-to-add-miro-to-provider-s-white-list-6218?postid=40654#post40654). Can we do something like that for my case too?

@rr_webteam - Your post was converted into a support ticket. You should have received an email confirming this.

@Robert Johnson thanks a lot!