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I renewed my Enterprise subscription in March this year, but I haven't received any payment information since then. Despite sending multiple emails, I haven't gotten any response. Now, my Miro account has been temporarily suspended. I urgently need to restore access. Is there anyone who can assist me with this issue immediately?

Thank you!

@Harris 

Despite sending multiple emails, I haven't gotten any response.

Assuming that you emailed an address and did not use the Contact support form,  or  that you cannot access the support form when your account is in a suspended state, I have converted your post into a support ticket – you should have received an email confirmation of the ticket being created. Feel free to reply to that email anytime with any additional information re your account/billing/etc.

In case you want to check to see if you can still access the support form on your own, please follow these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

 


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