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Stuck on “Join teams to collaborate” popup – already a member, cannot close

  • December 22, 2025
  • 1 reply
  • 13 views

Hi,

I am having an issue with my Miro account and access to my team.

  • When I log in and open my dashboard, I immediately see a modal window: “Join teams to collaborate” with my company team: “******”

  • The only button is “Join”. There is no option to close the popup or skip it.

  • When I click Join, at the bottom I get a black banner saying: “User is already a member of the specified organization” and the popup stays on the screen.

  • I cannot access any boards or other teams because this popup blocks the whole dashboard.

 

Can you please help?

1 reply

Eca
Mironeer
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  • Mironeer
  • December 22, 2025

Hi ​@wojciech.malolepszy, thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.