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Hello, 

I have a similar problem. I bought a starter plan just to see for myself how the prototyping works. I have just seen it at some presentation and want to find myself if it’s useful.

It says it’s added to starter plan as a 7 day free trial, but anytime I try to use it it prompts me to upgrade. Which I cannot do because it’s already added.

I’m confused..

@Jakub Ka This seems like something the support team would be best equipped to assist with.

Seeing as you have a paid subscription, you can open a support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C