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Question

someone paid for my subscription

  • September 27, 2025
  • 1 reply
  • 28 views
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Hello! Someone paid for my subscription today, I didn’t do it. When I recieved a receipt by email about payment I went to my account on Miro and deleted my account immediately. I am afraid of scammers. What should I do next? Help me please

    Eca

    1 reply

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • September 27, 2025

    ​@ms.shilke What could have happened is that a team member of a Free Plan team of which you are a Team Admin of, wanted to start using a paid version of Miro, so they clicked on the Upgrade button and used their own payment method to upgrade your team. And since you a Team Admin, you received an email notification about this.

    However, to know for sure, I will convert your post into a Miro support ticket – the support team can investigate an confirm what happened here.

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    Eca
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