[SOLVED] Cannot use board templates or change settings (free version)

  • 24 January 2024
  • 2 replies
  • 18 views
H

Hi,

I recently deleted the team (and with it all boards) because I wanted to start a new Project. Unfortunately I now cannot use any boards in the miroverse, for some reason I also cannot access my settings, i.e. it is a black page. I did not have any issues before deleting the team and I cannot use the support, because I have the free version. Tried different browsers, no luck so far...any Ideas? 

Thank you in advance,

Hagi

2 replies

Robert Johnson
Userlevel 7
Badge +12

@Hagar - Have you tried signing out of Miro, clearing your cache, and signing back in? Or a different browser or the Miro desktop app?

Visual Thinker | Volunteer Community Moderator
H

@Robert Johnson - I had tried the App and different browsers yes. But I accidently found the solution after I asked a collegue to invite me to his team. So the solution was to create a new team, this solved the situation. Thank you very much for the quick support :)

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