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Hi- I have been copy and pasting with my Snip tool regularly since the extension stopped working.  Last night that stopped working completely.  I am able to snip (or copy paste) to other programs, but Miro will not work now.  I have tried clearing my cache, cookies, and clipboard.  is anyone else having this issue.  I am dead in the water without this tool.  Thanks!

Hi ​@BAMAOB! Thanks so much for taking the time to try clearing your cache, cookies, and clipboard already — we really appreciate you doing that upfront. Let’s dig a bit deeper and see if we can get this resolved for you.

To help us investigate further, could you please share a short screen recording showing what happens when you try to paste into Miro using the Snipping Tool or copy/paste? Feel free to blur or crop any sensitive info.

 

Also, a few helpful details:

  1. Which browser or app are you using to access Miro (e.g., Chrome, Edge, desktop app)?

  2. What device and OS are you on (e.g., Windows 11)?

  3. Does this happen on all boards or just one?

  4. Are you pasting into a specific object (like a sticky note or frame) or just onto the board?

  5. Do you see any error messages, or does nothing happen?

  6. Are you using any extensions or security software that might affect clipboard access?

We’ll do our best to help you get back on track quickly — looking forward to your reply!


Windows key + Shift + S to capture a snippet and then pasting to a Miro board continues to work as expected for me - Windows 11, Chrome, Edge, Firefox, and the Miro desktop app.


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