Mail Script involves writing a script that retrieves the catalog item variable values and populates them into the notification body. Here's a general approach:

• Navigate to System Definition > Notifications.
• Create a new notification or edit an existing one.                     
• In the Body field, use the current object to access the requested item record and its variables. Utilize functions like current.variables.<variable_name>.getDisplayValue() to retrieve the display value of the variable.

slope 3