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Resource too large for upload (but it isn't)

  • January 6, 2021
  • 5 replies
  • 1101 views

  • Beginner
  • 3 replies

I just started with a free plan to try Miro. I want to upload 8 pictures on a board but got the message: “Resource too large for upload”. Files are maximum 1.9 MB. Any tips? Thanks a lot!

Best answer by Robert Johnson

@RobP: What are the pixel dimensions?

 

It could be low DPI (so low MB), but high MP.

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5 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • January 6, 2021

@RobP -

How are you accessing Miro? Using a free account I just confirmed that I was able to successfully upload a 4 MB Jpeg-format picture from my desktop. I’m using Miro through Google Chrome on a Windows 10 laptop.

As per this Help Center article (https://help.miro.com/hc/en-us/articles/360017731013-Uploading-Files-to-Boards), the maximum file size is 30 MB so you are well below that hence there should be no issues.

Kiron


  • Author
  • Beginner
  • 3 replies
  • January 6, 2021

Thx Kiron, Im accessing Miro via their app on my Macbook. Max 5 pictures are being upload so that's a max of about 4MB. After that I get the error


Robert Johnson
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  • Volunteer Community Moderator
  • 7334 replies
  • Answer
  • January 6, 2021

@RobP: What are the pixel dimensions?

 

It could be low DPI (so low MB), but high MP.


  • Author
  • Beginner
  • 3 replies
  • January 6, 2021

You're right I guess. One of the pictures which can't be uploaded is 6200 x 8272. Ans the maximum allowed is 8192. Thanks. I will try to reduce the dimensions and try again.

 


  • Author
  • Beginner
  • 3 replies
  • January 6, 2021

Yes, it was about the dimensions. Thanks a lot you both!! Cheers