[FIX BEING RELEASED] Uploaded images don't appear

  • 14 November 2023
  • 5 replies
  • 127 views
M
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The images I uploaded in miro, and that where visible before, don't appear anymore. Can you help me ?

Josip Janzic 6 months ago

Hi everyone, our team has identified the issue and is currently in the process of releasing a fix.
You can find the latest updates about this on our status page: https://status.miro.com/incidents/w8hp6jnjw16n

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5 replies

A
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Same problem appeared as of today. I can see all images as admin, but no one else can. We were looking into various team/company permission settings, etc. But maybe a global Miro issue?

M
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Same for me… Visitors cannot see any of my uploads. This includes, but is maybe not limited to:

  • Images (png, jpg)
  • Word files

Miro shows grey placeholders with exclamation marks instead of the image/thumbnail.

G
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Same for us :( 

Josip Janzic
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Userlevel 2
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Hi everyone, our team has identified the issue and is currently in the process of releasing a fix.
You can find the latest updates about this on our status page: https://status.miro.com/incidents/w8hp6jnjw16n

Robert Johnson
Userlevel 7
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@Josip Janzic - Feedback: I am subscribed to receive status notifications via your Atlassian Statuspage instance, but did not for this issue. Sharing in case someone wants to investigate.

Note: I did receive one on Oct 26 re the Nov 11 maintenance:

 

@Josip Janzic - I have updated the title of this post and pinned your reply.

Visual Thinker | Volunteer Community Moderator

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