Skip to main content

Note:

  • I have a support ticket open for this and am just posting in case anyone is experiencing the issue and wants to subscribe to this post to receives updates as I hear back from the support team.

Every time a board is launched, the select tool should be active:

 

Sometime around May 24, 2025, I noticed that when I open any board from a new browser sessions, the select tool is active, but once I go back to the Miro dashboard and open any other board, the select tool is not active, i.e., I am in pan mode. This happens in all subsequent board openings in the same browser session. If I close the browser, open it again, and go back to a board, the select tool is active and the whole process repeats.

This is happening in Windows 11 in Chrome, Edge, and Firefox; even in incognito/no browser extensions enabled. And on multiple machine, and all of my Miro accounts. And to some other Windows users whom I spoke with.

Hi ​@Robert Johnson

Thanks so much for documenting this clearly — really helpful for others who might be encountering the same behavior. I appreciate you flagging that you’ve already opened a support ticket and provided such thorough testing across browsers and accounts 🙌

 

For anyone else following along or experiencing this issue:

  • You can subscribe to this post using the “Subscribe” button to stay up to date.

  • If the issue is affecting your workflow, feel free to let us know here in this thread if you do not have the option to reach out to Miro Support.

Latest update: Engineering team is investigating and believe it should be related to navigation (mouse vs. trackpad) detection in Windows.

This issue was resolved.

Reply


🚨 Last chance for early-bird tickets to Canvas 25! 🚨

Terms & Conditions