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[RESOLVED] Board loading issues on the app?

  • September 28, 2025
  • 34 replies
  • 943 views

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34 replies

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  • Contributor
  • October 1, 2025

Update on my side : new boards created today seems to load on the app.

None of the old one are loading.

 

Things are moving a bit..


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  • Contributor
  • October 1, 2025

Ok, good news!!

Everything seems to work fine now, at least on my side (iPad)


  • Beginner
  • October 1, 2025

Hi, 

My US based clients are having the same issue, boards not loading on apple devices at all (ipad, phones etc). They can load the same board fine on PC. This has been for a few days. Please can this be fixed ASAP as it is impacting my business. Thanks.


My boards are working again from my ipad  this morning - thank you!


Eca
Mironeer
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  • Mironeer
  • Answer
  • October 1, 2025

Hi everyone, thanks for flagging this. What you’re describing matches a recent incident where boards got stuck on “Connection restored” or wouldn’t load.

The team has already rolled out a fix. For the latest updates, please check this thread: Known bug: Board loading issues on the app.

Could you try again and let us know if the issue still persists?


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  • Author
  • October 2, 2025

Thank you so much, ​@Eca, for bringing this issue to the attention of the Support team!


  • New Here
  • October 2, 2025

Thank you for your help in resolving this ​@Eca ! Really appreciate it. Update from my end: the app works again on the IPad but not the iPhone. Also, starred boards do not appear in starred area on the IPad (if that makes sense), so I have to find the link I got from a colleague and click on it to open the board every single time. 


  • Beginner
  • October 7, 2025

Hi, 

It is still a problem for me. My USA based clients using Apple cant get into any of the Miro boards at all. 

Please help!

Thanks


  • New Here
  • January 7, 2026

Hi,
I have the same issue and I can't access the link that the MIRO team posted here. Can anyone tell me how they solved it?