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Question

Request to change account email - old email z33fw@etmi.shop is unavailable

  • September 18, 2026
  • 0 replies
  • 5 views

Hello Miro Support Team,

I lost access to my Miro account because the registered email z33fw@etmi.shop is no longer available and cannot receive any emails. I cannot reset password via the old email.

Please help me change the account email to my new personal email:ameliagx1999@gmail.com

Account information for verification:

- Old email: z33fw@etmi.shop

- Approximate account creation date:2026/04

- My frequently used device:MAC

- Boards folder: Hello-agents;SAP; Amelia;IELTS

- Board content description:I made learning materials for Hello Agents on Miro, split into Chapter 1 to 6. There are also IELTS and SAP study notes. These materials are critical for me. If changing the account email cannot be done, please export the board content and send it to my active email: ameliagx1999@gmail.com. Many thanks.

All boards and content are created by me, please help verify ownership and update my account email. Thank you.