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Question

request of refund

  • March 31, 2026
  • 3 replies
  • 16 views
S

Dear Miro Support Team,

I am writing to request a refund for a recent subscription charge on my account.

I did not intend to renew my subscription, and unfortunately, I missed the renewal notification. As I do not plan to use the service moving forward, I would appreciate it if you could cancel the current subscription and issue a full refund for the most recent charge.

    3 replies

    Eca
    Mironeer
    Forum|alt.badge.img+5
    • Eca
    • Mironeer
    • March 31, 2026

    Hi ​@Shmatko Anastasiia thanks for reaching out! I have your case converted to a support ticket so our billing team can help you with the refund request. You should receive a response shortly.

    Eca :)
    T
    • Timi Ola
    • New Here
    • April 3, 2026

    ​@Eca I also have the same issue with Miro and I would like to request a refund. It was a trial I extended and I got no notification that trial ends soon, just saw a charge of nearly over 60e.

    I would appreciate it if you can open a support ticket for me as well to cancel the current subscription and issue a full refund.

      Eca
      Mironeer
      Forum|alt.badge.img+5
      • Eca
      • Mironeer
      • April 3, 2026

      Hi ​@Timi Ola thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

      Eca :)

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