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Dear Miro Support Team,

My name is Daria, and I am a private tutor from Ukraine. Due to the ongoing war, many children are studying remotely, and I am doing my best to provide them with quality education under these challenging circumstances.

I have learned that Miro offers free access to premium features for Ukrainian users, and I would like to request access in order to use the platform as a visual and interactive tool for teaching children online.

Miro would greatly help me make lessons more engaging and structured, especially for younger students.

I would be sincerely grateful if you could provide me with access or guide me through the process of applying. I can provide proof of my identity and location if needed.

Thank you very much for your support of Ukrainian educators and children.

Best regards,
Daria
dashaturkuliak@gmail.com

Dear Miro Support Team,

My name is Daria, and I have been paying for a Miro subscription over the past six months, with payments made on the following dates:

  • December 19, 2024

  • January 19, 2025

  • February 19, 2025

  • March 25, 2025

  • April 24, 2025

  • May 19, 2025

I am a citizen of Ukraine and recently learned that Miro offers free access to premium features for Ukrainian users, due to the ongoing war. Unfortunately, I was unaware of this policy and continued paying for the service during this period.

I would like to kindly ask whether it is possible to receive a refund for these payments, as I would have used the free access had I known about it. I can provide any necessary documentation to verify my Ukrainian citizenship and payment history.

Thank you for your understanding and for supporting Ukrainian users during these difficult times.

Best regards,
Daria
dashaturkuliak@gmail.com
Miro Account Email -  dashaturkuliak@gmail.com

Hi ​@Daria Turkuliak, i have your post converted into a support ticket so the team can assist you with this. You’ll hear from the supports soon!

thanks a million!!

Dear Miro Support Team,

My name is Olha, and I am a Ukrainian English teacher. 

I recently subscribed to the Starter Plan in September, not knowing about the free educational plan for Ukrainian teachers. I just learned from other Ukrainian educators that there is free access to premium features for Ukrainian teachers, so I would love to take advantage of it as well.

I would be very grateful for the information and guidance on how to set up free access to premium features for my profile and my students. Miro helps me create structured and engaging lessons and allows students to do their homework in an interactive way.

I also want to sincerely thank Miro for supporting teachers and helping us teach students during such a difficult time for Ukraine. Your help truly makes a difference.

Thank you so much for your time and support!

Best regards,
Olha 
missis.olgasheva4enko@gmail.com

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