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Question

refund, free subscription for Ukrainians

  • January 18, 2026
  • 1 reply
  • 7 views

Dear Miro Support Team,

I hope you are doing well.

I am writing to request a refund for the payment that was charged by the platform when I was canceling my subscription. As I intended to cancel the subscription, I would appreciate it if you could review this charge and advise on the possibility of a refund.

Additionally, I would like to ask whether Miro currently offers a free subscription for Ukrainians, and if so, whether I may be eligible for it.

Please let me know if you need any additional information from my side.

Thank you very much for your time and support. I look forward to your response.

Kind regards,
Alina Zhdyniak

1 reply

Eca
Mironeer
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  • Mironeer
  • January 19, 2026

Hi ​@Alina Zhdyniak thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.