I paid for a subscription to use Prototypes but after using it for an hour I am very disappointed by what is can do. I want to request a refund because I won’t be using miro for the generation of my app. Where can I do this? I found a few links and descriptions on how to do this but those pages changed. Where can I start a support ticket?
Thanks.
-joep
Best answer by Robert Johnson
(select Billing & Subscription > Subscription Cancellation)
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(select Billing & Subscription > Subscription Cancellation)
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There is no option “contact support” in the learning center.
A few reasons for this could be:
Rather than continue to troubleshoot this here, your post has been converted into a support ticket.
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So trial members cannot get support?
I cannot officially confirm that the support form is hidden for trial members, but that had been the feedback I have received from trial users over the years.
Did you received the email from “Miro Support” (the subject line would start with “[Request Received”. You might want to check your spam folder.
You can reply to that email with more detail. You should see the ticket if you
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