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Red banner won't go away

  • August 24, 2025
  • 1 reply
  • 15 views

I used to have a premium account years ago but stopped using Miro.

 

My account is on the free plan now, but no matter how many times I close it, this red banner keeps popping up:

 

 

And I can’t update payment details because it takes me to a 404:

 

 

I can’t seem to find where else I can possibly update my billing other than starting a new paid plan, which I don’t need to do.

1 reply

Eca
Mironeer
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  • Mironeer
  • August 25, 2025

Hi ​@Mitch thanks for reaching out! I have your case converted into a support ticket. You should receive a response shortly.