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Question

Recovering access

  • February 20, 2026
  • 1 reply
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Hi, as Miro says thats the only official way to reach out to them I'll ask my question here.

We have been using Miro in the previous company few years ago and now i just noticed in my card statement that miro is still charging my card. Im not sure which account the card is assigned to.

I only have a miro board address which was supposedly created by that account with the subscription, but i don't know how to identify its owner, in order to restore an access.

Any help will be much appreciated.

1 reply

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  • Active Contributor
  • February 20, 2026

Hi, as Miro says thats the only official way to reach out to them I'll ask my question here.

We have been using Miro in the previous company few years ago and now i just noticed in my card statement that miro is still charging my card. Im not sure which account the card is assigned to.

I only have a miro board address which was supposedly created by that account with the subscription, but i don't know how to identify its owner, in order to restore an access.

Any help will be much appreciated.

​@a.savelev 

Hi

I am having multiple accounts as you,and cannot go to previous board.