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Answered

Problems with payment method

  • August 28, 2025
  • 2 replies
  • 88 views

Tried to upgrade my plan, puts my data correctly, but all my attempts finished that way:

 

 

 

I called my bank, my card have permission to transfer money to other countries, and, the final detail, bank havent see any attempt to transfer

What to do?

Best answer by Eca

HI ​@Александр Койпаш thanks for reaching out! I have your case converted into a support ticket. You should receive a response soon!

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • Answer
    • August 28, 2025

    HI ​@Александр Койпаш thanks for reaching out! I have your case converted into a support ticket. You should receive a response soon!

    Eca :)
    • Iwona_Evojam
    • New Here
    • September 11, 2026

    Hello,

    How was the issue resolved? I came across the same case. I’m trying to upgrade my plan and I got message about issue with my payment method. I called my bank and was assured that no errors there.

    Can you help me? 

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