Skip to main content
Question

Problem with sharing

  • September 5, 2021
  • 1 reply
  • 163 views
Ю

Hello. I have a Free plan, there is no possibility to share my board or send a link to my students. I click the button Share, but nothing happens, only the screen gets darker. I also can’t invite anybody. What should I do? 

    1 reply

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • September 5, 2021

    @Юлия Пархаева - My first guess is that you are accessing Miro using a browser and a browser extension is blocking the Share modal window from opening.

    Try:

    1. signing in through a private/incognito browser window which should disable all browser extensions - if this works, then
      1. go back to your regular browser window
      2. start disabling each browser extension one-by-one, trying the Miro board Share action again
      3. repeat until you find the browser extension that is causing the issue.
    2. try the Miro desktop app instead.
    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    Terms & ConditionsAccessibility statement