Possible Bug report (background settings)

Hi ​@Paul Rieckhoff 

Thanks for reporting this issue. I wasn’t able to reproduce the behavior on my end.

To help troubleshoot, could you let me know if you’ve already tried any of the following steps? If not, please try them and let me know whether the issue persists:

https://help.miro.com/hc/en-us/articles/360013588560-Board-performance-and-loading-issues

Once you’ve tried those steps and the issue still appears, please share:

• Whether the background color still doesn’t transfer

• What browser or app version you’re using

• Any error messages or unusual behavior you noticed

• Screenshot or short video

​@Paul Rieckhoff

When duplicating a board with a background color, the background color does not transfer to the new board. 

I am 99% sure this is still expected — when the feature was released, background colors were not copied over:

https://help.miro.com/hc/en-us/articles/11371735242770-Board-background-color#h_01HA47S5W10CQVSVFYXBMF1AGY

​@Eca Perhaps the product team can confirm the functionality and if it’s expected, the HC team can update this article’s FAQs:

https://help.miro.com/hc/en-us/articles/11371735242770-Board-background-color#h_01HA47S5W10CQVSVFYXBMF1AGY

After testing with the different steps, the problem is not resolved. 

I am using Chrome. There are no error messages or unusual behaviors. I have attached screenshots of the original and the duplicated version. 

HI ​@Robert Johnson thanks for jumping in! I have this raised internally. I will update here once I got a feedback from them. In the meantime, ​@Paul Rieckhoff since the issue still persists, I have your case converted to a support ticket. You should receive a response shortly.