Payment failure - Credit card

Have the same issue when trying to upgrade to a starter plan...

Hi ​@Dennis Spieker,

I have your comment converted into a ticket as well. Please check your inbox for support’s response. 

I have the same issue trying to upgrade to a starter or Business plan

Hi ​@Georg-Philipp Paar thanks for jumping in on this thread! I have your comment converted to a support ticket as well. Please wait for support’s response in your inbox.

And another one with the same issue. I was looking for any way to contact support on this issue other then a public community group - but it seems to be the only option.

Hi ​@Björn Lilleike thanks for jumping in on this thread! I have your comment converted to a support ticket as well. One of our supports will contact you as soon as possible.

I’m experiencing the same issue and am unable to make the payment. I contacted my bank, and they confirmed that everything is in order on their end. However, they haven’t received any payment request from Miro, despite several attempts. ​

Hi ​@AleDH Thanks for reaching out! I have your comment converted to a support ticket as well. One of our supports will contact you as soon as possible.

I’m having this same issue, can a support ticket can be raised please?

Hi ​@Gillian Wood  I have your comment converted to a support ticket as well. One of our supports will contact you as soon as possible.

I have the same problem.

Hi ​@WiZ.Team I have your comment converted to a support ticket as well. One of our supports will contact you as soon as possible.

Hello Miro team and all,

also in my case: I can’t pay and therefore can’t upgrade my Miro.

Thanks for your help.

Same problem.

Hi ​@Chiara M. and ​@Anastasiya Zagorni I have both of your cases converted to a support ticket. You should receive a response shortly.

I’m having similar issues trying to get going w/ Starter and/or Business plan(s)

Hi ​@Bret McMillan thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

Hello,
I’m having similar issues as well, and I cannot extend my paid Miro subscription. 
Can I receive a support ticket as well?

Thank you in advance.

Hello,
I’m having similar issues as well, and I cannot extend my paid Miro subscription. 
Can I receive a support ticket as well?

Thank you in advance.

Hi ​@ruisen.rnr, Thanks for reaching out. I've gone ahead and converted your concern into a Support ticket so our team can take a closer look. You should receive an email from our Support team shortly.