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Answered

Payment

  • December 3, 2024
  • 1 reply
  • 26 views

Hello, I hope you are doing fine! Last month I was charged payments for 3 people although I didn’t add a new one. I would like to ask you for a refund for the third member on my bank account. Thank you!

Best answer by ElvaMiro

Hi ​@Victoria0207 

 

Sorry to hear you’re having issues. Since you were charged, this means you’re on a paid subscription;  you will need to contact the Miro Support team for assistance with billing related questions.

You can open a Miro support ticket by following these instructions: 

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

 

1 reply

ElvaMiro
Mironeer
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  • Mironeer
  • Answer
  • December 3, 2024

Hi ​@Victoria0207 

 

Sorry to hear you’re having issues. Since you were charged, this means you’re on a paid subscription;  you will need to contact the Miro Support team for assistance with billing related questions.

You can open a Miro support ticket by following these instructions: 

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C