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Our account got de-activated without any warning and I cannot reach anyone for help.

  • March 1, 2021
  • 4 replies
  • 484 views
O

Does anyone have a number to call for really urgent issues? 

      4 replies

      Marina
      Mironeer
      Forum|alt.badge.img+5
      • Marina
      • Mironeer
      • March 1, 2021

      Hi @Olga Lilke,

      Sorry to hear this :(

      We don’t have phone support, but I’ll let the Support team know about your ticket internally :pray_tone2:  

        L

        Hello, 

        There was an user with access to Miro, now it is not working. I tried to invite her, but I got this message “XXXXX is deactivated in your account and cannot be invited to boards”. How can I proceed, it is very important to have access.

        Thank you

        M

        I love Miro, but their customer service/account management is god awful. I have been trying to get ahold of an ACTUAL person for several weeks... I wish you luck.

        M

        I just noticed this post is from 2 years ago………. I guess some things never change. Yikes.

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