Hello! One of my students cannot open the Miro. He has Android(Oppo), downloaded app, and that’s what it shows. How can we solve this problem? He tried to join by tablet, but it shows only white screen. When I join by my phone, everything is okay. But only he cannot join.
Best answer by Eca
Hi
Thanks for reaching out!
Thank you for sharing the issue your student is facing. It sounds like the problem could be related to the phone’s compatibility with the Miro app. To help resolve this, could you please check if the student's phone meets the mobile requirements outlined in this article?
If the phone meets the requirements but the issue persists, feel free to let me know.
+2Hi
Thanks for reaching out!
Thank you for sharing the issue your student is facing. It sounds like the problem could be related to the phone’s compatibility with the Miro app. To help resolve this, could you please check if the student's phone meets the mobile requirements outlined in this article?
If the phone meets the requirements but the issue persists, feel free to let me know.
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