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Not receiving emails with sign-in link

  • Sep 24, 2026 10:41 PM UTC
  • 1 reply
  • 76 views

I am unable to log in to Miro using a particular Gmail address (not the one linked to this profile), as I don't receive the emails with the sign-in link (I have checked All Mail and Spam). Recently the Gmail account in question was suspended for a few days. It is probable that the emails bounced back during this period and this possibly caused Miro to mark the account as no longer existing. The problem is that now the Gmail account has been restored, I'm still not receiving the emails. How can this be fixed? I'm on the Free Plan.

1 reply

Eca
Mironeer
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  • Mironeer
  • Sep 25, 2026 12:43 PM UTC

Hi ​@Michael Rothwell, Thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.