My cursor is shifted down

Hi ​@Chefuel,

Thanks for reaching out! Could you please share a bit more detail so we can help effectively? For example:

• Is the cursor offset only in Miro, or in other apps too?

• Are you using a mouse, trackpad, or stylus?

• Are you on Windows, Mac, or another system?

• Does the issue happen across all boards, or just one?

A short screen recording would also help us better understand what you’re seeing. Looking forward to your reply so we can assist further!

• Only in miro
• mouse
• Windowa
• This problem occurs on all boards, although there was no such problem before.

Hi ​@Chefuel — thanks for the extra details!

Since the issue is only happening in Miro (not in other apps), across all boards, and you're on Windows using a mouse, here are a few things you can try that often resolve cursor misalignment issues:

1. Reset Zoom
   Try pressing Ctrl + 0 to reset your browser zoom to default, then refresh the page.

2. Switch Browsers
   Open the board in a different browser (like Chrome, Firefox, or Edge) to check if the issue persists. Also, make sure your browser is fully updated.

3. Clear Browser Cache
   In Chrome:
   Settings > Privacy and security > Clear browsing data > Cached images and files

4. Check Extensions
   Try disabling any browser extensions, especially ones that affect page behavior (e.g. ad blockers, mouse tools, screen recorders).

If none of these solve it, feel free to share your browser version, and if possible, a short screen recording.

Thanks

не помогло все выше перечисленное

Добрый день, такая же проблема у двух учеников, все вводные данные те же.