I recently logged in after the Christmas vacation and every single one of my 30+ Miro Boards are missing.
I tried to search for the boards via board name, and also for any boards owned by me, or any boards owned by my user-name. All of them came back with zero results. Our administrator can find the boards and they still appear to be owned by me, under my name, but I can’t find any of them. My IT crew did migrate my account from one email address to another (it’s a BIG organisation), and this originally didn’t have an impact. 6 months on however, I’ve now lost access to all. They reinstated my previous team access however none of those boards are visible using the search function either. I can however access the boards if I’ve stored the URL and password and use those to access. Problem is that I can’t remember the names of the recent boards created just before I went on leave, so I can’t get our admin to search for them for me. All boards that I can locate require me to log in with a password (even as the owner). I’ve tried all the suggestions incl. checking trash, searching via different filters, switched between different teams and searched in them both. Help… please!
This sounds like a request for Miro support - you can submit it here: Submit a request – Miro Support & Help Center