Hello,
I just signed up for Miro and received an confirmation email, set password etc.
When I sign in, the Miro icon persists on screen, but the app never loads.
I have deleted my cache and tried this in Chrome, Edge and Safari - nothing works.
Any tips on how to trouble-shoot please?
Best Regards,
Emma
+2Hi
Welcome to Miro — and sorry your very first login isn’t going smoothly. Let’s try a few things that usually fix this “spinning logo / stuck loading” issue.
Things like ad blockers, privacy blockers (uBlock, Ghostery), or VPN browser extensions can stop Miro from loading. Try opening Miro in a browser with all extensions disabled, or in Incognito mode.
If you’re on a company network, VPN, or firewall, it may be blocking Miro.
If possible, try:
mobile hotspot
home WiFi
or turning off VPN temporarily
If none of that help it may be an account-level issue or region-specific loading problem, and the support team needs to take a look.
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