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3 days ago, I received an email saying that my education plan as an educator was approved and I could log in through the approved email address. When I logged in, I still couldn't use Miro in education plan. The member-per-team is limited and boards cannot be exported in higher resolutions.
Please help me solve this problem, thank you.

​@karabayecem Sometimes existing Free Plan teams are not directly upgraded, e.g., the user was not the sole owner/Team Admin of the a Free Plan team or they were a Team Admin of more than one Free Plan team which case Miro wasnt sure which team to upgraded so instead they create a new team. 

Please follow these instructions to see if there is a new team available to your Miro account profile:

https://help.miro.com/hc/en-us/articles/360017571294-What-is-on-your-dashboard#h_01F8Q78MPKXM4ZJ0EJDD6C8Q0X

 

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