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Miro Sketch Plugin - Sync Error

  • August 27, 2021
  • 1 reply
  • 133 views
E

Hi, 

For some strange reason my sketch art-boards won’t sync to Miro. I keeps coming up with an error. I have tried the suggested solutions and nothing helps. Could someone please help me with this? 

1 reply

Yvain
Mironeer
  • Yvain
  • Customer Support Representative
  • August 31, 2021

Hi @Ellie,

 

I can see that you are already in touch with our Support team.

Thanks for flagging this behaviour as in this case, the error message did not clearly state that the Sketch artboard was too large (the maximum file size is 30 MB, maximum image resolution is 32 MP, maximum dimensions is 8192x4096 pixels).

We will soon replace this message by a more informative one.

Yvain
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