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Hi everyone, 

I have been using MIRO since 1.5 years almost. But from past 1 month this is not working properly, as can not draw new shapes and boxes even. Either in the same board, i can copy something and paste it then i can edit in that way, but never draw even a line in it. I have used MIRO APP, and the APP is working fine but we can not copy the content from one board to another this show me the error :*copying is not allowed* even i have editors rights to do so.

I need the solutions for the web and app if possible. Rest is good to work as a remote team member from all around world. 

Thanks MIRO Team. 

@Rizwan 

But from past 1 month this is not working properly, as can not draw new shapes and boxes even. Either in the same board, i can copy something and paste it then i can edit in that way, but never draw even a line in it.

It would help if you could create a short video showing us what you are trying to do/is not working. Loom is free and easy to use and share screen recordings. You could also open a Miro support ticket by following the instructions in this article (search for “contact form” for a link to the support form):

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

we can not copy the content from one board to another this show me the error :*copying is not allowed* even i have editors rights to do so.

Even if you have edit rights to a board, the board owner can choose to disable copying of content - copy-pasting, duplicating the board, downloading a board backup, etc. This feature is called the Board Content Setting - more info on this here:

https://help.miro.com/hc/en-us/articles/360018350399-Board-content-settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PC

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