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Miro is confused about my accounts because they're based on the same email

  • March 8, 2026
  • 4 replies
  • 44 views
G

I seem to have one Miro account based on my email address and one based on the gmail account for the same email address. When I try to sign in with my email address, it sometimes sends me to the gmail account-based account. Help! 

    4 replies

    Q
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    • QASIM
    • Active Contributor
    • March 9, 2026

    I seem to have one Miro account based on my email address and one based on the gmail account for the same email address. When I try to sign in with my email address, it sometimes sends me to the gmail account-based account. Help! 

    ​@GetMedieval99 

    Hì

    I am see that you don't know about the security, miro security using to link the accounts to secure your accounts, today ai and hunters attacks making the platforms to get more secure. 

    QASIM ALOUDAT
    A

    I'm not sure what 2FA has to do with my having two separate accounts with the same email?

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • March 9, 2026

    Hi ​@GetMedieval99 

    Thanks for reaching out. What you’re experiencing is a common issue when a single email is associated with two different sign-in methods in Miro—one with a standard email/password login, and one with Google SSO (Gmail).

    To confirm the details and ensure this issue is fully resolved, I will convert your case into a support ticket so the Support team can review your accounts and assist you directly.

    Eca :)
    A

    Thank you! The accounts are both getme.alexepstein@gmail.com. 

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