Hi ​@Arina Zemtsova thanks for reaching out!

Could you share a bit more detail so we can help narrow this down? For example:

• What happens when your student tries to open Miro (error message, blank screen, stuck loading, etc.)?

• Are they accessing from the browser, the desktop app, or mobile app?

• Which devices and operating systems have they tried?

These details will help us better understand the situation and suggest the right next steps.

Hi ​@Arina Zemtsova, thanks for flagging this. What you’re describing matches a recent incident where boards got stuck on “Connection restored” or wouldn’t load.

The team has already rolled out a fix. For the latest updates, please check this thread: Known bug: Board loading issues on the app.

Could you try again and let us know if the issue still persists?