Answered

Miro dashboard won't load in Chrome / Mac book

  • 17 March 2021
  • 2 replies
  • 1036 views
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Hello

I have been unable to access the Miro dashboard now for over a week using chrome and sent a message two days ago to support but no answer. it just perpetually loads. even if visit main miro website and try to sign in from here.

 

Details 

  • I am using Google Chrome Version 87.0.4280.141 (Official Build) (x86_64)
  • Mac book pro using  OS X 10.10. 5
  • Have tried in the chrome incognito browser window does not work, perpetually loads.
  • Cleared the Chrome cache numerous times does not work.
  • Safari say’s can’t open due to unsecured connection
  • Firefox - I have managed to access it in firefox  but frustrating as was working fine in Chrome for that last few months and this is my preferred browser wth all my apps.

Any suggestions much appreciated. 

 

 

 

 

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Best answer by Robert Johnson 17 March 2021, 13:05

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2 replies

Robert Johnson
Userlevel 7
Badge +12

@Emma Jeffs - I was going to have more Chrome related questions, but your comment about Safari and "unsecured" connection put me on the path towards it being related to network settings in your device or network that you are connecting to the Internet with.

Are you by chance using firewall or VPN software?

E.g.: some info related to your Safari error:

https://blog.pcrisk.com/mac/12572-safari-cant-establish-a-secure-connection-how-to-fix

Visual Thinker | Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +12

@Emma Jeffs - Was your issue resolved?

Visual Thinker | Volunteer Community Moderator
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